Business VoIP Features

Name: ATS Voice
Address: 1915 E Broadway Ave, Maryville, TN, 37804, US
Telephone: +18652463800
Price range: $$

Explore ATS Voice's full feature set — HD voice, business SMS, AI call transcription, contact center tools, CRM integrations, and enterprise security. All included, no add-ons.

Features & Capabilities

HD Voice Calling: Crystal-clear wideband audio on every call — desk phone, mobile app, or browser softphone.
Auto Attendant: Professional virtual receptionist routes callers 24/7 to the right department or person.
Business SMS & MMS: Send and receive texts from your business number on any device.
AI Call Transcription: Every call automatically transcribed in real time — searchable records, no manual note-taking.
Call Recording: 100% call recording with encrypted cloud storage, searchable by date, agent, or keyword.
250+ CRM Integrations: Salesforce, HubSpot, Zendesk, and hundreds more with automatic caller ID screen pops.
Video Conferencing: HD video meetings with screen sharing built into the ConnectUC app — no separate Zoom license.
Voicemail Transcription: AI converts voicemail to text delivered to email — read messages without listening.
Call Analytics: Real-time and historical dashboards for call volume, wait times, and team performance.
Mobile & Desktop Apps: iOS, Android, Windows, Mac, and browser — full business phone on every device you own.

ATS Voice has served East Tennessee businesses since 2001. Call (865) 246-3800 or get a free quote.